What is my estimated delivery time?
Estimated Arrival Time to You = Order Processing time + Shipping Time
Order Processing time: After your payment has been authorized, we will prepare your order. Most orders take 1-5 days to prepare before shipping. (Because our items have more hand-made processes and high-quality standard requirements.)
Attention: Pre-order collection will require 10-15 days to process.
Shipping time:
Express Shipping (3-10 days)
Standard Shipping (5-15 days)
*When estimating your order arrival time, please include both order processing time and shipping time.
Free standard shipping on orders over $29.99
| Country | Standard | Time | Expedited（under $49.99） | Expedited（over $49.99） | Time |
| U.S | $5.00 | 5-15 days | $14.99 | $11.99 | 3-10 days |
| Australia | $5.00 | 5-15 days | $14.99 | $11.99 | 3-10 days |
| U.K | $5.00 | 5-15 days | $14.99 | $11.99 | 3-10 days |
| Canada | $5.00 | 5-15 days | $14.99 | $11.99 | 3-10 days |
| New Zealand | - | - | $18.99 | $10.99 | 3-10 days |
| Belgium | - | - | $19.99 | $14.99 | 3-10 days |
| Denmark | - | - | $19.99 | $14.99 | 3-10 days |
| Finland | - | - | $19.99 | $14.99 | 3-10 days |
| France | - | - | $19.99 | $14.99 | 3-10 days |
| Germany | - | - | $19.99 | $14.99 | 3-10 days |
| Ireland | - | - | $19.99 | $14.99 | 3-10 days |
| Italy | - | - | $19.99 | $14.99 | 3-10 days |
| Netherlands | - | - | $19.99 | $14.99 | 3-10 days |
| Spain | - | - | $19.99 | $14.99 | 3-10 days |
| Switzerland | - | - | $19.99 | $14.99 | 3-10 days |
| Other Countries | - | - | - | - | - |
Shipping Notice
- For most countries, our customers are not required to pay import fees, tariffs or value-added tax (VAT). However, for certain limited countries/regions, you may need to pay tariffs or VAT according to the taxation rules in your country/region.
- Order fulfillment information and shipping information will be sent via email. Please leave a correct email address or you can inquire about your order status at any time through support@kafiloe.com.
- The seller is not responsible for these following situations:
*Packages that may be lost or stolen after delivery.
*Packages that returned due to address errors - For shipped orders, we cannot cancel and need to wait for the package to arrive before returning or exchanging.
- If the delivery time of the order exceeds the deadline indicated in the shipping policy, please feel free to contact seller to help to get in touch with shipping company.
- If there is any shipping issue with your package, you must contact Customer Service within 90 days after your order was placed.