Processing Time
- Estimated Arrival Time = Order Processing time + Shipping Time
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Processing time typically takes between 1-5 days. Orders placed on weekends or holidays will be processed after the next 1-2 business days.
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The shipping time is estimated and commences from the date of shipping, rather than the date of placing your order. It may take longer than the expected date due to an invalid address, customs clearance procedures, or other causes.
Shipping Methods & Costs
- Free standard shipping on orders over $30.
| Method | Intransit Time | Cost |
| Standard | 5-15 days | $5 |
| Express | 3-10 days | $14.99 |
Attention:
Hawaii is only eligible for express shipping. Other islands, military addresses, and most European countries are not supported for delivery. For more information on possible shipping options to additional regions, please feel free to contact us via our social media accounts or email:
Instagram: kafiloe_official
Facebook: Kafiloe Store
Email: support@kafiloe.com
Shipping Notice
- For most countries, our customers are not required to pay import fees, tariffs or value-added tax (VAT). However, for certain limited countries/regions, you may need to pay tariffs or VAT according to the taxation rules in your country/region.
- Order fulfillment information and shipping information will be sent via email. Please leave a correct email address or you can inquire about your order status at any time through support@kafiloe.com.
- The seller is not responsible for these following situations:
*Packages that may be lost or stolen after delivery.
*Packages that returned due to address errors - For shipped orders, we cannot cancel and need to wait for the package to arrive before returning or exchanging.
- If the delivery time of the order exceeds the deadline indicated in the shipping policy, please feel free to contact seller to help to get in touch with shipping company.
- If there is any shipping issue with your package, you must contact Customer Service within 90 days after your order was placed.